ON Services Status
Staff sign in

Degraded performance — 1 program affected

Degraded

Open incident

DegradedMonitoringINC-1

Lightning partial degradation

IE Lightning

Expected back
No estimate yet

Recovery

Craig Reilly ·

Started 09/10/2026, 3:45 PM EDT · running 4m

Our applications

  • Manager Dashboard
    Profitability, revenue mix and operations reporting (dashlt)
    Reachable · 127 ms ·
    Operational
  • CRM
    Leads, accounts, contacts and opportunities
    Reachable · 275 ms ·
    Operational
  • AP Central
    Accounts payable invoice capture and approvals
    Reachable · 279 ms ·
    Operational
  • Asset Central
    Equipment register, assignments and sign-out forms
    Healthy · 270 ms ·
    Operational
  • Lightning → NetSuite Sync
    Overnight customer and job sync between Lightning and NetSuite
    Operational

Vendor systems

  • IE Lightning
    Rental and event operations — jobs, quotes, POs
    INC-1 · No estimate yet
    Degraded
  • NetSuite
    Finance and accounting system of record
    Operational
  • Microsoft 365
    Outlook, Teams, SharePoint and OneDrive
    Operational

Infrastructure

  • Network & VPN
    Office internet and remote access
    Operational
  • Servers
    Azure VMs and the databases behind our applications
    Operational
  • Phones
    Desk phones, call routing and voicemail
    Operational
  • Printing
    Office printers and label printers
    Operational